As part of our commitment to transparency, we maintain this list of sub-processors that may process personal data on behalf of our customers. Each sub-processor has been vetted for appropriate security and privacy practices.
Notification of Changes
We will notify customers at least 30 days before adding new sub-processors or making material changes to this list. Subscribe to our newsletter below to receive updates.
Current Sub-processors
Amazon Web Services (AWS)
- Purpose
- Cloud infrastructure and hosting
- Location
- United States (with EU region options)
- Data Processed
- All customer data
- Safeguards
- SCCs, Data Processing Addendum
Stripe
- Purpose
- Payment processing
- Location
- United States
- Data Processed
- Payment information, billing details
- Safeguards
- SCCs, PCI DSS certified
SendGrid (Twilio)
- Purpose
- Transactional email delivery
- Location
- United States
- Data Processed
- Email addresses, notification content
- Safeguards
- SCCs, Data Processing Addendum
Datadog
- Purpose
- Application monitoring and logging
- Location
- United States
- Data Processed
- System logs, performance metrics
- Safeguards
- SCCs, SOC 2 certified
Intercom
- Purpose
- Customer support and messaging
- Location
- United States
- Data Processed
- User identifiers, support conversations
- Safeguards
- SCCs, Data Processing Addendum
Your Rights
Under our Data Processing Agreement, customers have the right to object to the addition of new sub-processors. If you have concerns about any sub-processor:
- Review the sub-processor's purpose and safeguards listed above
- Contact our privacy team with your specific concerns
- We will work with you to address any legitimate objections
For questions about our sub-processors or to exercise your objection rights, contact us at privacy@lmntl.ai
Get Sub-processor Updates
Be notified when we add or change sub-processors.
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